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Frequently Asked Questions and Answer |
Our Web training programs will play on any Java 1.1+ environment, including: Windows; Macintosh; Sun Solaris; Linux; Unix; OS/2; set-top boxes; many hand held devices Java 1.1+ enabled browsers.
If your browser is not Java-enabled, you need downloaded Java from here: http://www.java.com/en/download/manual.jsp or http://java.com
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2. Why and How to Clear Your Cache?
Running out of disk space? Can't stop your browser from loading an
out-of-date page or an image? Your browser taking longer to exit? Your Java
applet is misbehaving?
One of the answers to all of the above questions may be to clear your browser's
cache. Almost all web browsers maintain a local copy of web pages and other
related items on your disk or memory to speedup reloading of previously visited
pages from the Internet. This time saver may get bigger and slower over long
periods of time. If this is causing problems, try clearing your browser cache as
follows.
Internet Explorer:
Up top in the pull-down menus (File, Edit, Tools etc.), click Tools,
then 'Internet Options'
This brings up a dialog with 6 tabs across the top (General, Security, Content,
.......)
Click 'General;, the look for 'Temporary Internet Files'
Click 'Delete Files', then (if it appears, check off 'Delete all offline
content'; then click 'OK'.
Click 'OK' again and this should clear all cached pages.
Netscape:
Up top in the pull-down menus (File, Edit, etc.), click Edit, then
'Preferences'.
Find 'Advanced'. Click the + sign in front of the word, 'advanced'. You'll see
'Cache, Proxies, etc.........'
Click 'Cache', On the right you'll see, buttons labeled 'Clear Memory Cache' and
'Clear
Disk Cache', First, click 'Clear Memory Cache' when the "?" dialog appears click
'OK'
Then click 'Clear Disk Cache', when the "?" dialog appears, click 'OK'.
Click 'OK' again to close the Cache Dialog box.
Click Tools and select Options on the Mozilla Firefox menu bar. Click the Privacy Icon on the Option menu bar to open the Privacy Properties. Click the Clear button across from the Cache option. Click Ok to return to the browser main page. Exit and relaunch the browser.
This will clear all old info from your browser and the error should be finished.
Customizing Your Browser: How and Why to Clear Your Cache
For more information about Clearing the Java Runtime Environment (JRE) Cache.
Update your Windows and Internet Explorer
Run the scan at this site: http://v4.windowsupdate.microsoft.com/en/default.asp
4. Ways to improve your connection speed include:
Network Speed Check (by InternetFrog): http://www.internetfrog.com/mypc/speedtest
More Speed or More Room? (Please call ITD help disk 344-5522 if your speed low than 2000 kbps.)
Learn How to Protect Your PC: To help protect your computer against a wide variety of security threats, see Protect Your PC.